Comments on: How to Complain of Bad Food or Service in a Restaurant

By: Narasimha.KN

Narasimha.KN — Thu, 14 Apr 2011 09:27:23 +0000

This incident regard to Gayathri restaurant located near clarkey quay central. following are points which I have noticed with them recently in continuously 3weeks.
1. They never serve the food in first come First priority basis.
(Bcoz of that I came to work late)
2. They normally serve the food which is very near to decay.
3. They wonot spoke to the customer politely.
4. alway’s in very bad mood never co-ordinate for nice transactions.

By: Pauline Loh

Pauline Loh — Thu, 14 Apr 2011 06:37:01 +0000

I’m Pauline here, this morning i sent my son to KK hospital to doctor, after that we have our lunch at Kopitiam, i order a BAN-MIAN (noodle) from a stall named [GOLDEN APPLE BANMIAN] at Kopitiam,

after i’m going to finish the noodle, we notified that there is an “used plaster” inside the noodle, we complaint to the stall, but the staffs of the stall gave us the nonsense excuses.

i vomit for 1 times and diarrhea for 3 times when i’m home.

i suspect that there is Bacteria / Virus on the “used plaster”, kindly pls arrange some1 to check on their stall, as they are not qualify to get A on the rating.

By: mel

mel — Sat, 28 Aug 2010 16:53:29 +0000

i live in kuala lumpur. last friday( 27.20.2010) myself, my sister & my friendz went out for steamboat buffet dinner at restoran Kak Eita located at Wanga Maju, desa setapak.cost about RM 40.00
it was raining & we had make reservation few days ealier.
the table arrangemnt was really bad. since we came in big group , 10 of us i requested better place but there is no respone on my request.
because there is no other table i have to get wet.
it was 7.30pm & all the food is already finish . i inform the staff that there is no food but i was been attack by owner of the restaraunt.
he was realy rude, try to tearting me.talking in bad language.
to avoid big mess i just leave the restaraunt.
but he still ask me to pay, eventhough i didnt eat much until cost rm 40.00
is not matter of paying, if come & explain the situation. i still wil understand.

By: Cheryl Williams

Cheryl Williams — Fri, 26 Mar 2010 19:47:43 +0000

I live in pennington on the south coast. Idrove all the way to mykonos on the north coast of durban. we made reservations for 5 people. on arrival we noticed that the place was very busy, the buffet table looked so bad, but my husband insisted that we came so far we should eat, thinking that at least the food would be good. The food was terrible , it was bland,meaning it had no taste, it was also cold. Iasked for the manager, and asked him if we could go away from the diningroom so he could taste the food as it was tasting terrible. The manager spoke to me in a loud voice saying that this is strange, the restaurant is so packed and nobody else is complaining, and refused to taste the food. I told him I that I could not sit and it the food, i will rather leave, his reply was I think so too, just pay before you go. I only spent 10 min in the restaurant until we walked out, I was billed R80 per person just because we dished up the food and had 2 mouthfulls. We were a party of 5 people. I really need to report this to someone to sort this restaurant out. How many people are prepared to pay R120 for a buffet and yet the owners are not interested in the diners. I am an excellent cook, when I tell u the food is bad believe me,

By: Himal Sharma

Himal Sharma — Wed, 17 Feb 2010 20:32:37 +0000

I went to “Chefs of India” restaurant in chattham street cary, Nc. last week. I found the cockroach in the dessert (rice Kheer), plates were not cleaned well and the food was cold, not hot enough. I told the woner Mr. Kiran this things very nicely. I was thinking he will fix the problem but he said it I am the only person who is complaining. I showed him the cockroach and he said it happened in the restaurant. I was surprise to hear that from the woner of the rerstaurant. He further said “I did not call you into my restaurant so get out now” there were other people eating food they were surprised. He used bad word that I can not write here and I was with my sister. She said let us go. Eventhough it was bad food and worst behave and service (he said get out) i paid full amount and left the palce, where I will not be back ever.

By: neth feliciano

neth feliciano — Sat, 29 Aug 2009 03:44:15 +0000

I’m engaged in banking industry located in makati..I’ve been there for 5 yrs til now…I love pizza & pasta and shakeys have one of the best(i think so as of last thurs)..My officemate & I dine at shakeys rada makati branch last thurs(aug 27,2009).I ordered my fav meal which is the super platter meal.. then as I mix the spag I noticed a foreign object laying freshly at the pasta(black cockroach about a small button in size with all its parts tightly attached with its body-but its already dead)….so i called the OIC(the mgr is currently unavailable) to take a look at the foreign object…I ask her”what’s this?”then she looked and answered “naku pasensya na po..(I’m so sorry)”she didn’t even offered anything she just keep on saying”pasensya na po…”then I ask her”what should we do?”then she said”we will just replace the order”,” I replied “what??you will replace the order coming fr the same batch of spag?”then she explain how they cook their spag etc..since we’re starving we still ate at the restaurant same meal with different pasta(carbonara instead)..I don’t know what to do that time..I was shocked!hello its shakeys!how come that it happens to me!?…then we asked for the bill..at the receipts there’s was a vip 10% discount..so we assumed its because of what happen..as we left the resto we didn’t even saw the shadow of the OIC…I can even took a picture or video of what happen and post it in the net but Im not that kind of person I find hassel and I always believe that the first time is always an accident but a second time I don’t know……I’m just wondering what will the executive comm of shakeys will do if they knew about this????I’m fortunate that time that I was wearing my 300 graded eyeglasses..what if I’m with my bare eyes what have been happen to me???

By: thin Plastic in naan (bread)... the worst experience at Passage of India :(

thin Plastic in naan (bread)... the worst experience at Passage of India :( — Thu, 02 Apr 2009 22:09:57 +0000

We had the worst experience in our life last week while being in Orlando at Passage to India Restaurant (7618 W. Irlo Bronson Hwy /192, Kissimmee, FL 34747, Ph. 407-396-6957). We found thin plastic sheets one after another in three different kinds of naan (kind of bread). It got inserted in these naan while spreading the dough on thin plastic; but the cook didn’t bother to remove it while roasting and intentionally ignored. The manager apologized… and didn’t make the bill. It was too late in the night and we left the restaurant without any proof of this horrible incident but we took pictures of this plastic naans. When the naan was hot/ warm, the plastic got too soft and can break easily. Now we are afraid about what’s next if we and our 3 and 5 yrs children have eaten it? … certainly horrific… Is there any way that we can stop these irresponsible restaurant guys stop feeding people death caused plastic and get justice???

By: Bad Customer Service and How it Pays to Blog About It « Discourses on Life

Bad Customer Service and How it Pays to Blog About It « Discourses on Life — Mon, 22 Dec 2008 08:25:29 +0000

[...] If you have other service complaints, let me hear about them and perhaps we could demand the respect and appropriate action from these companies. If you want to learn how to write a complaint letter, you can check out the draft from Consumerist. And here are tips from Life Spy if you want to complain about bad food service. [...]

By: Bad Customer Service and How it Pays to Blog About It « Frugal Living Pinoy Style

Mon, 22 Dec 2008 08:23:31 +0000

By: linette maillant

linette maillant — Fri, 01 Aug 2008 19:36:14 +0000

Today I had lunchiwith a guest in a so-called French bistro restaurant on 147 Spadina Avenue Toronto, called: Chez Jules. what a bluff (expensive bluff). This is a shame. Most of specialities listed on the menu were not available. We were left with a poor ordinary choice (ordinary stuff with prestigious French names) served in small quantities, on old wooden tables,,, no tablechoth. The dessert was called Tarte Tatin which is supposed to be layers of sliced apple backed with butter and covered with caramelized sugar. Instead they served us a portion of overcooked thin mouchy wet dough covered with overcooked fruit, dark color, with a bitter taste (burnt sugar has a bitter taste).Mouchy half fruit: we could not identify if it was haf a pear or half apple, trickling on a wet thin dough. I sent it back, but, according to the staff, the chef had the audacity to declare that all was perfectly good. We paid 75 dollars for 2 people, for small quantity of food, very ordinary with pompous French name. They call themselves French Bistro. I was born and bread in French that this was not Tarte Tatin, that crepes was all dried up around, no taste, and we wont even serve this stuff to the dogs. I wonder in which country this chef was trained. I call it: imposture – deception – Very disappointed, really and so much money for eating nothing good