Essay-type exams. Most people hate them; sadistic professors love to give them. They’re not like multiple choice-type tests where any lucky guess can get you the points. It’s what they would lovingly describe as “something that would test what you really know and understand.”
Sure it matters if you’ve studied a whole lot to prepare [...]

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In a recent study by Accenture, they find that information management is now a growing concern. Managers have way too much information that doesn’t get shared.
Information is critical for any business. Middle management are the ones often tasked to get relevant information to accomplish and deliver. Unfortunately for them, the process of finding information [...]

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Praise is something which many bosses don’t give enough of. When some of them do decide to praise, it somehow does not have the maximum desired impact on the employee. A recognition of good work, and essential to drive your employees further, praise is something that needs to be imparted correctly when due [...]

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Keep readers coming back to your website, whether you’re a newbie blogger or a pro, by following these ten easy tips:

Keep the site informative and regularly updated.
Make sure the site is readable: don’t use small fonts or “difficult” colours.
Do not underline text unless it’s a link.
Keep different fonts to a minimum or you [...]

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It doesn’t matter what information you’re trying to put across on your website if your readers can’t find their way about easily enough.
Website usability is big business. Just ask Dr Jakob Nielsen, who has made a career out of this very issue. But you don’t have to pay through the nose for scientific studies [...]

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Picture this… You’re going to be late for the most important presentation of your life. You blaze across the highway and everything seems to be going well. Until of course, you see the flashing blue lights in the background and the ominous sound of a siren. What are you going to do [...]

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If you’re a Mac user and fed up with the seemingly Holy Trinity of Apple’s Mail, Entourage or Eudora, you might want to give PowerMail a try.
Since switching over to PowerMail four years ago after chancing upon a copy on friends aging PowerBook, I haven’t looked back. The application has always been lean, [...]

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Kathy Sierra of ‘Creating Passionate Users’ has come up with a set of rules you can use for your upcoming presentations. The premise of her piece revolves around the fact that too many people provide too much context espeically at the begining of the presentation, thus killing the mood completely.

Do NOT start at the [...]

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If you’re thinking about placing background music on your site, stop right now. Along with large animated GIFs, this has to be one of the tackiest things you can do with your site. SEOMoz has a list of reasons you can bring to your clients should you ever get asked to do this. [...]

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When you meet someone for the first time, handshakes will play a crucial role in your introduction. It will affect the first impression you give others, and as you know, you only get ONE chance to make a good FIRST impression. Ask Men has a list of handshake styles to stay away from.
The [...]

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As business today becomes more mobile, text messaging will play a larger role in the way we communicate. Tom from OpenLoops has some great tips about how best to go about Text Messaging.
Here are 5 of my favourites:

Don’t replace all communication with texts - Know when to communicate in person, by phone, or email.
Don’t [...]

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Leaving an effective voice message is an important part of conducting business. Failing to do so may result in your call not being returned, or even worse, annoying the other party.
Here’s a step by step walkthrough on how to give an effective voicemail:

Say your name when you pick it up. Don’t assume [...]

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Sometimes you need to take two minutes to get mentally set before starting a writing task. Here are a few useful questions to ask yourself to help you keep on topic, and get the tone just right.
Who is your audience?

Who are your readers?
Why will they be reading what you write?
What will they know about [...]

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The word ‘but’ is more damaging than it looks when used in a discussion. Agreeing with someone and then saying ‘but’, may completely undermine your efforts to be understanding and agreeable. Those three letters somehow have an ability to kill everything good that you said before it.
Instead try the following example:
“I agree with [...]

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Some of us may be unfortunate enough to have to get harrasing or obscene phonecalls. They can be annoying, or in extreme cases even traumatic, so it is crucial to deal with them in the proper manner.
The Harvard University Police Department some good advice on the matter at hand.

If you receive a call from [...]

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